Bettter IT experience with Axon Group

Your complete enterprice solutions provider

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Designed for your success

Axon has been revolutionizing the way people and organizations do business for more than four years, using integrated solutions and a focus on technology and automation.

About us

Telecommunication & Media

Telecommunications have become an “every-moment” necessity that grows in importance every minute.

Productivity Platform

Dzesk includes all major systems in a single platform which required to run any business.

Gaming

We develop mobile and web game in Sri Lanka. Check out some of the games we are working on and stay tuned!

Cyber Security

Information Security (Cyber Security) has become more important now than ever before.

Happy Clients

Projects

Hours Of Support

Hard Workers

Manage your employee tasks with DZESK.

Suddenly working from home and wondering how to get started? This helps Dzesk to-be configurable to use in any industry.

  • Add SLA / SLA pause / SLA extend.
  • Assign to another department or another agent.
  • Employee tracking: Screenshots of your employee’s monitors are taken at whatever time interval you specify. Manage your time more effectively and stay on-track towards your goals.

Dzesk Task management system helps you spend more time completing your tasks and less time managing them. The task management module in Dzesk enhances your productivity by helping you effectively track key milestones, set dependencies, and accomplish tasks.

Manage your campaigns with DZESK.

CMS was designed to help you create successful marketing campaigns in a blink of an eye. Dzesk campaign is the perfect tool for creating efficient multichannel campaigns. Users can easily plan campaigns using the simple interface.

Today, there are dozens of campaign management systems available on the market – and selecting the right one is the key to making it work for your business.

  • Bulk SMS / MMS / MMS audio / MMS video campaigns
  • Blacklists. opt-out management
  • Promotion call (outbound call) advertising campaigns / automated dynamic payments reminders through outbound calls. Our OBD Service is a simplified and hassle-free solution delivered over a cloud platform.
  • CMS enables to launch, schedule, quickly coordinate, and monitor campaigns. The campaign execution now can happen in just a few hours. As a result, the lead time (the amount of time between process initiation and completion) for campaign rollouts is significantly decreased.

Boost Your Team Productivity and Sales with Dzesk Call Management System.

Enterprise-Grade Mobility. Dzesk Call Management system empowers you to do business remotely or from the road. Our cloud-based PBX enables complete and secure mobility. We provide tailor made Call Center Solutions and CRM Systems.

  • No need network at the premises. Cloud based solution.
  • Connect call to available customer.
  • Realtime agent management through the web interface. / Agents can work from anywhere.

Custom reporting. Live monitoring. Intelligent routing. Secured, easy, flexible and reliable solution. Improve Customer Service with Dzesk call center solution.

Organize, discuss and get things done with Dzesk PMS

Tasks can be assigned to a team member or delegated after being received. Any project can have a dedicated virtual space where all of the files, discussions, and tasks pertaining to that project are stored and accessed by the project participants.

Task dependencies allow you to establish logical relationships between tasks. All four task dependency types are supported.

  • Upload excel with tasks and create Gantt chart.
  • Backlog/Sprint Management
  • The Kanban is available for tasks and projects as well as inside the task planner. Kanban stages are fully customizable and can be set by each user individually.

Services

Axon Group brings unrivaled experience and technical expertise to you, we provide you with the finest solution possible. Why wait longer? Get in touch with us now!

Campaigns

We provide Age, gender, Defects, Skin tone and location-based OBD call, SMS, MMS audio, MMS video and MMS image and campaigns.

Software development

Axon Group are aimed at designing, engineering, deploying, supporting, and evolving various software types.

Telecommunications

We provide VAS, SMS, Media developments and API integration services. We are working with SL telecommunication providers.

Automation Bots

We offer artificial intelligence bots for websites, mobile app automations, USSD/SMS and IVR app automations.

Cyber security

We do Vulnerability fixing, patch upgrade, OS upgrades and security audits for the cooperate and non-corporate customers.

Call center solutions

We provide cloud base PBX call center solutions. Soft-phone with many more features. Only need internet connection.

Portfolio

AXON is a young and fast growing telecommunication and IT solution provider focused on Value Added Services for mobile phone users and carrier grade solutions for network operators.

  • All
  • VAS services
  • PBX
  • Lottery & Game
  • Dzesk

Game Portal

Vas services

Project Management

Dzesk

Advanced Media Portal

VAS services

Inbound call center

PBX

Work From home

Dzesk

Celebrity Management

VAS Services

Outbound call centre

PBX

Cloud Hotline

PBX

Campaign

Dzesk

E-lottery

Lottery & Game

Loyalty Management System

Lottery & Game

Game Portal

Lottery & Game

Frequently Asked Questions

    • You can sign-up free form dwesk.cloud website or please contact us.

    • No. If your license has expired, please open a renewal request with the Sales Team. Once the renewal procedure is confirmed, you will already be eligible for support.

    • Inbound phone assistance is reserved for Premier/Priority customers. You can surely request an outbound phone call for further assistance, but please be sure that you have already provided everything which was request by the support team (i.e logs, screenshots, descriptions, etc.). From our experience, this makes our investigation process faster and there is also the possibility of resolving the problem through the ticket before the call.

    • The "Escalate" button is meant to be used when you believe your issue is not receiving enough attention (due to a breached SLA, critical impact on business, escalation of the impact of original issue, eg you reported an existing problem and the system is now down, etc). This can be used to request more attention and visibility to your problem, but please be sure that enough time to respond was given to the support team before escalating the ticket. Also, you may like to know that we can increase issue severity level in order to better meet to your prioritization needs. As an alternate to the escalate button, you may yet post a comment to the case, stating the urgency of the issue, and we will strive to reach you shortly. We endeavour to categorise the priority of support tickets correctly, and we will work with you to establish that priority, so if you feel we have misunderstood the impact of an issue you can discuss increasing the priority as an alternative to a one-off escalation.

    • Your device should always be secured using the security functions provided by the device. It is recommended that apps or folders that contain personal/private content are secured and locked via access control features. Further, device data backup should be setup appropriately to avoid loss of personal data. Additionally, users should be cautious when handing over or sharing their device.

Contact

Our Address

SL: Monash Residencies,No. 185/1,Galwala Road,Mirihana.

EU: Akadeemia Tee 38 - 94,Tallinn 12611,Estonia.

Email Us

info@axongroup.org
sales@dwesk.cloud

Call Us

SL: +94 11 77 25 662
EU: +37 2563 82345

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